A very common email came into our customer service department last week. It was a request we get fairly often and it went like this, “I deleted a Show from my account and was wondering if you could bring it back.”
Sometimes this was a mistake, a show was deleted by accident. Since we don’t really delete shows, we would happily “bring it back to life.” But sometimes, a show was deleted because it was the only way to remove it from public view. This removed the show from the account and required a phone call or email to customer support to bring it back.
We thought you should have more control over this. So we’ve added a new Show category called “offline.” When you move a Show into this category, it is no longer visible to the public. The Show, however, remains in the account and you can edit it and view it from inside your account. And you can bring the Show “back to life” by moving it into any of the other Show categories.
This video will Show you how it works.
Very nice feature Jeff! I just recieved a notice from a developer for a subdivision out here in AZ to remove a show that I had created for free of their community park (long story). The offline folder will be a good place to park the show untill I can call back to a nicer person and get permission to post the show again. Thanks!
Alan
http://www.QuikVirtualTours.com
RES listens to the feedback from their users and continually makes changes to improve ease of use and connectivity to other networking modalities. Real estate is a rapidly changing field in the sales & marketing industry, and I applaud your creativity that presents techno-geek material in a warm and fuzzy blanket.
Your company has mastered the art of sales through a warm relationship with your customers, continuous feedback, and reliable service. We should all learn from your business practices as well as the services you provide.
Very good idea! I just deleted a show for a home that I had previously listed. The sellers decided that they could do a better job of selling their over-priced home so took it off the market. However, it kept getting viewed, so I figured they were using the show somehow. It would have been nice if I could have just moved it into the offline tab.
Real Estate Shows just gets better and better.